Contact Acura Financial Services Customer Service
How to Reach a Person at Acura Financial Services
Verified Contact Information
Toll-Free Number:
-
1-800-366-8500
Customer Service:
-
1-888-922-8729Acura Canada
-
1-888-528-7876Phone In-Car Technology Support
-
1-800-382-2238
Legal:
dmca@hpt.honda.com
DMCA Inquiries
Acura Financial Services Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular Acura Financial Services Phone Number
1 (800) 366-8500
Average Hold Time
Less than 1 minute
Average Calls duration
1 minute
Issue Resolution Rate
Low (12% reported full resolution)
Acura Financial Services Customer Service Rating
5 out of 5
Overall Customer Sentiment
Mostly satisfied
Acura Financial Services Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular Acura Financial Services Phone Number | 1 (800) 366-8500 |
| Average Hold Time | Less than 1 minute |
| Average Calls duration | 1 minute |
| Issue Resolution Rate | Low (12% reported full resolution) |
| Acura Financial Services Customer Service Rating | 5 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 100% phone |
| Common Reasons for Contact | Employment, request for information, payments and charges |
| Customer Effort Score | Medium Effort |
| Prepare before the call to Acura Financial Services | First and last name, address or zip code or phone number |
Contact Information
Acura Financial Services Website:
Acura Financial Services Help Center:
Corporate Office Address:
American Honda Finance Corporation
1919 Torrance Blvd.
Torrance,
California
90501-2746
United States
Other Info (opening hours):
Hours:
Monday - Friday: 6:00am – 5:00pm
Mailing Address:
Attention: DMCA Agent
700 Van Ness Ave.
Torrance, CA 90501
Fax:
+1 310-783-3535
Summary of Acura Financial Services Customer Service Calls
2.3K
TOTAL
CALLS
CALLS
01:19
AVG CALL
DURATION
DURATION
12%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Acura Financial Services?
Payments and Charges Question:
- “Payment”
- “Payments”
- “Cannot make payment”
Employment Question:
- “Pay off demand and odometer reading”
- “Payoff”
- “Payofff”
Account Question:
- “Check account status”
- “My account has been breached”
- “Recovery”
Request for Information Question:
- “Update payment information”
- “My court is lock can you help to open it”
- “Question about my lease”
Product/ Service Question:
- “Loan”
- “Loan payoff”
- “Need to establish the loan payment”
Return/ Replace Question:
- “Change date of payment”
- “Returned mail issue”
- “Need lean release letter to change my tags to a different state”
Shipping and Delivery Question:
- “I just got a new car last month but haven't received my ne t payment bill for April 1st. I would like to pay now. Going on vacation and don't want it to be late.”
- “To get the information on my account and payment”
- “Acura has not received my car payment”
Activation/ Cancellation Question:
- “Cancel autopay”
- “Leader cancellation”
- “Cancelling payments”
Staff Question:
- “Financial service”
- “Customer service”
- “Horrible customer service”
Refund Question:
- “Refund on payment”
Other Question:
- “[GEOGRAPHIC_DATA]”
- “License plate and stickers”
- “Lease”
Compare Acura Financial Services Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Acura Financial Services