Contact Acura Financial Services Customer Service
Acura Financial Services Phone Numbers and Emails
Toll-Free Number:
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(800) 366-8500
Customer Service:
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(888) 528-7876Phone - In-Car Technology Support
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(800) 382-2238
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(866) 950-9678
Acura Financial Services Email:
Acura Financial Services Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Acura Financial Services Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Acura Financial Services is 8003668500. 57% of consumers used this number to address their issues and concerns.
The average hold time is less than 1 minute. The longest wait times are on Friday and Monday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as Acura Financial Services may ask you for the following information to identify you as a customer: first and last name, address or zip code or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Acura Financial Services Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Acura Financial Services is 8003668500. 57% of consumers used this number to address their issues and concerns.
The average hold time is less than 1 minute. The longest wait times are on Friday and Monday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as Acura Financial Services may ask you for the following information to identify you as a customer: first and last name, address or zip code or phone number.
People call Acura Financial Services mainly because of employment, account, payments and charges.
14% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Acura Financial Services is dmca@ahm.honda.com.
Customers evaluated the effort they needed to make to contact customer service as easy.
Contact Information
Acura Financial Services Website:
Acura Financial Services Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 9:00 am – 5:00 pm local time
Mailing Address:
PO Box 1027
Alpharetta, GA 30009-1027
Fax:
How Good is Acura Financial Services's Customer Service?
Summary of Acura Financial Services Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Acura Financial Services?
Payments and Charges Question:
- “Set up payment”
- “Payment”
- “Bill”
Employment Question:
- “Payoff”
- “Payofff”
- “10 day payoff letter”
Account Question:
- “My account has been breached”
- “Recovery”
- “Account info”
Request for Information Question:
- “My court is lock can you help to open it”
- “Question about my lease”
- “To find out the total owe to the car”
Product/ Service Question:
- “Loan”
- “Loan payoff”
- “Need to establish the loan payment”
Return/ Replace Question:
- “Change date of payment”
- “Returned mail issue”
- “Need lean release letter to change my tags to a different state”
Shipping and Delivery Question:
- “I just got a new car last month but haven't received my ne t payment bill for April 1st. I would like to pay now. Going on vacation and don't want it to be late.”
- “To get the information on my account and payment”
- “Acura has not received my car payment”
Activation/ Cancellation Question:
- “Cancel autopay”
- “Leader cancellation”
- “Cancelling payments”
Staff Question:
- “Financial service”
- “Customer service”
- “Horrible customer service”
Refund Question:
- “Refund on payment”
Other Question:
- “Pagos”
- “Testing new number”
- “Set up auto pay”
Compare Acura Financial Services Customer Service To
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