Acura Financial Services
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Acura Financial Services Overview
Acura Financial Services has 2.4 star rating based on 45 customer reviews. Consumers are mostly dissatisfied.
57% of users would likely recommend Acura Financial Services to a friend or colleague.
- Rating Distribution
Pros: There jis no pros, Good service, Are great.
Cons: Can not get into account or get in touch with anyone, Rude employees, Terrible experience.
Acura Financial Services has 2.4 star rating based on 45 customer reviews. Consumers are mostly dissatisfied.
57% of users would likely recommend Acura Financial Services to a friend or colleague.
- Rating Distribution
Pros: There jis no pros, Good service, Are great.
Cons: Can not get into account or get in touch with anyone, Rude employees, Terrible experience.Recent recommendations regarding this business are as follows: "Don’t call if you need help with something like this", "Finance with someone else to avoid countless headaches", "Call", "Will never recomomd", "Great lease experience".
Most users want Acura Financial Services to offer a solution to their issues.
Review authors value the most Privacy and Data Security and Reliability. Consumers are not pleased with Customer service and Website. The price level of this organization is medium according to consumer reviews.
Media from reviews
Top Acura Financial Services Reviews
"Can’t get through to change my address"
Have a 44 minute wait on the phone and when I tried going through website it said to contact you for assistance User's recommendation: Call
"Horrible for online account access"
I have tried for almost 2 months to be able to access my account online and cannot find anyone who can assist. I think I have spoken to everyone that works in...
Laveen, Arizona
Phone numbers don’t work
Horrible for online account access
- Cs cannot resolve issue
Preferred solution: I just want access to MY account online
User's recommendation: Finance with someone else to avoid countless headaches
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Acura has been good to us!
- Are great
Can’t get through to change my address
Preferred solution: Change my address
User's recommendation: Call
Neenah, Wisconsin
Take my account off automatic payment.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Hacer un pago
Preferred solution: Price reduction
Walterboro, South Carolina
Get out of lease
User's recommendation: Don’t call if you need help with something like this
Walterboro, South Carolina
Get out of lease
North Richland Hills, Texas
Lease
User's recommendation: Great lease experience
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
CUSTOMER SERVICE IS NON-EXISTENT
- Finance acura vehicles which are reliable
- Customer service
Preferred solution: 1. ACCESS TO LIVE SUPPORT, A REAL PERSON/REPRESENTATIVE 2. FACTUAL INFORMATION ON THEIR WEBSITE
User's recommendation: AVOID AT ALL COSTS
Information
Preferred solution: I was looking for info
Tracy, California
Title
North Hollywood, California
Account reset password
User's recommendation: Keep doing !
Seattle, Washington
Pay off information
User's recommendation: Will never recomomd
I am attempting to speak with someone regarding an issue that will impact my credit and unable to speak with someone directly.
- Inabliity to contact anyone in customer service
Preferred solution: I would like to have someone contact me and assist me with contacting credit bureaus to apprise them that I did not miss my payment, that it was not withdrawn as expected with 'automatic payments.'
User's recommendation: Do not set up automatic payments and expect that they wll be automatically withdrawn
New York, New York
Back order part leaves me without use of my mdx for 2 months
User's recommendation: Look elsewhere
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