Acura Financial Services
Reviews and Complaints
Payoff
I was unable to get a simple PAYOFF!!! Your technology is garbage.
I could not get a human on the phone either. Ridiculous.
Inefficient. Did I say garbage already?
You asked for it.
No direct line where I could pay my bill. Im uncomfortable using my debit card on line.
I wanted to use a credit card, which is safer. So my payment will be snail mail.
Have a financial question about a purchase
Why would I buy an accura
Nobody picks up the phone
Alan Belanger
978-490-****
If nobody calls me today
I am canceling my purchase
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Verified Reviewer | Aarhus, Central JutlandHaving Trouble Getting A Vehicle Because The Dealership Doesn’t Know The Procress
I AM A Secured Party Getting an Acura MDX From Montgomeryville Acura, I Gave The Dealership The Documents That Are Needed To Get The Vehicle,
Negotiable Instruments 2 of Them 1 Purchase Order Front And Back and A Note
- Very nice vehicle
- No cons
Preferred solution: I would like my note processed and approved
User's recommendation: Acura Is A Very Nice Luxurious and Reliable Vehicle
Need letter
I need letter that status that I paid full in lease & return vehicle . I never received letter they supposed to email me but I never got email I dont know they mailed me or not
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Verified Reviewer | Hills, IowaI'd like to talk with a representative
I was never spoken to Soo disrespectful and rudely in my life!! They call you and are rude and then they insult you with vulgar disrespectful BS.
Don't deal with this company...
Report them to the BBB. ASAP
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Verified Reviewer | Anderson, CaliforniaLetter stating that we are able to ship the vehicle off Oahu
We need a letterhead letter stating that we have permission from the lien holder to ship this vehicle to the mainland as soon as possible for matson. Thank you! Vin 5J8YE1H85NL012625
I have not been able to get a letter or a hold of anyone who knows how to do this for days!
User's recommendation: I wouldn’t recommend,. It shouldn’t be this difficult.
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Verified ReviewerNeed to extend my lease
I am trying to extend my lease - phone is over 2 hrs wait
How do I do this
Can someone call me 917-841-****
Preferred solution: Need to speak to someone to extend my lease
Couldn't get thru on phone
There is no complaint. It's really hard to get thru in the phone.
I picked wrong number. I am trying to fill out the lease extension and return it to you. This is really hard. I would like to speak to someone.
Seems impossible. Lmk
Account
I called to have my payment taken out of a different account and I have yet to see it. I DO NOT WANT TO BE PENALIZED. But I called and no response.
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Verified Reviewer | West Hartford, ConnecticutBilling info
I just got the bill pay tax the info what I got doesnt say anything why I needs to pay . Just I call and get full info .Thank you
Disappointed with the representative
My Last phone call, it was a pretty rude and annoying representative. Didn't speak English well and was aggressive, repeatedly asking the same questions and not helping a lot.
I would like a 10-day pay off letter per diem sent to my email.
I am trying to retrieve the document, so I can get a loan application submitted. All I need is the 10-day pay off letter per diem. Please and thank you
Paymemt
I need to do a payment I need someone call me back or if can you tell me.whats is the number where can I call
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Verified Reviewer | The Bronx, New YorkMonthly paymen sent me bill
I need my monthly bill my home address
400 E Mosholu Pkwy S, Apt: B2, Bronx, NY 10458, my phone number 917517****
Preferred solution: Monthly bill
User's recommendation: Ok
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